About

FAQ

• Where is the store based?

  New York, NY

• Do you accept orders placed outside of the US?

  We sure do!

  For all orders going outside of the US and its territories (Puerto Rico, US Virgin Islands, Guam, and American Samoa) please contact us for a quote.

  International shipping prices vary by location, so please contact us for a quote.

• How long will it take to receive my order?

  I wish I was delivering your product myself, but you and I have to work with USPS, and at that point I am no longer in full control. But never fear! They are good; they have been doing shipping and deliveries forever.

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do I have to measure myself or can I use my clothing size?

  To ensure the best fit for you, you have to measure yourself using a measuring tape.

  Clothing stretches with wear and tear so you won't get an accurate size that way.

• I need my piece right away. Do you offer Express shipping?

  Yes! We want to make sure you look your best for your event, so contact us to receive a quote for the Express shipping option based on your location.

• What carrier do you work with?

  All of our products are shipped via the United States Postal Service (USPS).

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.